• Suite 29 Rainoil plaza Opp. DTHA, Okpanam Road, Asaba
  • support@victoryhandsmpcs.com
  • Opening Time : 9 AM - 5 PM

Frequently Asked Questions (FAQ)

1. What types of loans does Victory Hands MPCS offer?

  • We offer personal loans, business loans, and emergency loans tailored to meet the financial needs of Delta State civil servants, political appointees, federal workers, and business owners.

2. What are the interest rates for the different loan categories?

  • Delta State Civil Servants: 3.5% monthly
  • Political Appointees: 4% monthly
  • Federal Workers: 3.5% monthly
  • Business Owners: Starting from 4% monthly

3. How do I apply for a loan?

  • You can apply for a loan by completing our online application form available on our website or by visiting our office. Our team will guide you through the process to ensure it is quick and easy.

4. What documents are required for the loan application?

  • Required documents typically include a valid ID, proof of employment or business registration, recent payslips or financial statements, and any other documents specific to the type of loan you are applying for. Our team will provide you with a detailed list during the application process.

5. How long does it take to get loan approval?

  • We strive to process loan applications as quickly as possible. Typically, you can expect to receive approval within a few business days, provided all required documents are submitted.

6. Can I apply for a loan if I have an existing loan with another institution?

  • Yes, you can apply for a loan with Victory Hands MPCS even if you have an existing loan with another institution. Each application is assessed on a case-by-case basis.

7. What happens if I miss a loan repayment?

  • If you miss a loan repayment, it is important to contact us immediately. We understand that unforeseen circumstances can occur, and we will work with you to find a suitable solution. Late payments may incur additional fees and affect your credit rating.

8. Can I repay my loan early without penalties?

  • Yes, Victory Hands MPCS allows early loan repayment without any penalties. Paying off your loan early can help you save on interest costs.

9. How can I contact Victory Hands MPCS for more information or assistance?

  • You can reach us via phone at [Your Contact Number], email at [Your Email Address], or visit our office at [Your Office Address]. Our customer service team is always ready to assist you with any queries or concerns.

10. Are there any hidden fees associated with your loans?

  • No, at Victory Hands MPCS, we believe in transparency. There are no hidden fees associated with our loans. All terms and conditions, including any applicable fees, will be clearly communicated to you during the loan application process.

11. Can business owners apply for loans to start a new business?

  • Yes, business owners can apply for loans to start a new business. We offer competitive rates starting from 4% monthly to help entrepreneurs launch and grow their ventures.

12. How is the loan amount determined?

  • The loan amount is determined based on several factors, including your income, credit history, and the specific loan category. Our team will work with you to determine the appropriate loan amount for your needs.

13. Do you offer financial advice along with your loan services?

  • Yes, we provide personalized financial advice to help you make informed decisions and manage your finances effectively. Our team of experts is always available to guide you through your financial journey.

14. What are the repayment terms for your loans?

  • Repayment terms vary depending on the type of loan and the borrower’s financial situation. We offer flexible repayment plans to accommodate different needs. Detailed terms will be provided during the loan application process.

15. How secure is my personal information with Victory Hands MPCS?

  • We take the security of your personal information very seriously. We implement stringent security measures to protect your data and ensure confidentiality.

16. Can I apply for a loan online?

  • Yes, you can conveniently apply for a loan online through our website. The online application process is designed to be user-friendly and efficient.

17. What should I do if I encounter issues with my loan application?

  • If you encounter any issues with your loan application, please contact our customer service team immediately. We are here to assist you and resolve any problems you may face.

18. Are there any incentives for referring new clients to Victory Hands MPCS?

  • Yes, we offer referral incentives for clients who bring in new customers. Please contact our office for more details on our referral program.

19. How do I check the status of my loan application?

  • You can check the status of your loan application by contacting our office via phone or email. Our team will provide you with updates and any additional information you may need.

20. What makes Victory Hands MPCS different from other financial institutions?

  • Victory Hands MPCS stands out for our commitment to customer satisfaction, transparent practices, competitive interest rates, and personalized services. We are dedicated to empowering our clients’ financial futures and building lasting relationships based on trust and integrity.